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September 9th, 2024 20:32
Issues with XPS 13: screen FLICKERING. Never buying Dell again
Hi! I purchased 2 XPS 13 (9315). The first one was purchased on Nov.2023 and the second one on Feb.2024.
I am having the same issue with BOTH laptops: the screen flickers. I have installed every possible update, I have done the full diagnostics steps, I have rebooted in safe mode, BIOS start, etc. I have done everything DELL SUPPORT has told me to do and read blogs about it to see if someone has been able to solve this, but the screen still flickers and it's becoming really annoying.. can't keep working like this.
The laptops use are really light: just office apps and web browsing, nothing heavy or advanced at all.
I honestly think the computers should be changed.
Anyone else with the same issue here?
In the meantime, me and my family are becoming less and less DELL fans..
DELL-Jesse L
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September 11th, 2024 12:39
Blinking or flashing issues can sometimes be caused by incompatible settings or configurations, and disabling HDR can indeed be a valid solution. HDR is a feature that enhances the contrast and color accuracy of the displayed content, but it may not always work well with certain hardware or software combinations.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.