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1 Rookie
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7 Posts
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February 7th, 2025 13:58
I am getting different Power errors in my Bios Power Events.
Ever since I upgraded to Windows 11, my dell xps 9570 laptop destroyed and I am no longer be able to use my laptop on battery. On battery the laptop won't restart properly. I am not able to flash bios because the laptop won't restart properly.
Can anybody help me out? Do I need to flash bios or I have to replace a hardware because My laptop works fine when without a battery connected to AC power.
No Events found!
ejn63
10 Elder
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28.7K Posts
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February 7th, 2025 15:23
What is the current charge capacity of the battery? At a command prompt with administrator privilege, type powercfg /batteryreport and post the current and design capacity figures for the battery.
dellxps9571
1 Rookie
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7 Posts
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February 8th, 2025 17:05
Th real problem is this :
"
My dell xps 9570 is not starting. The problem started when I upraded to windows 11. Then the problem started to happen like restarting and Blue death screen. Somebody adviced me to do a bios upgrade. I accidentally did a downgrade instead of upgrade.
Now, my laptop does not starts or it looks like It is starting like when I press a power button, the keyboard lights up and the charging indicator light also blinks and then my both the lights goes away. This happens every time I press power button.
What does it mean? Does this mean my motherboard is gone or the bios chip is corrupted? What should I do?
Also, I downgraded from dell bios 1.2.7 which is the latest verion to the bios version from 2018. That's a huge gap between the two updates.
Any suggestion and help would be appreciated
Thanks."