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1 Message

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2 Points

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August 5th, 2025 14:27

Fan keeps running

Dell XPS 17 9700 - when I shut it down - a fan keeps running. I have to unplug it and wait until it shuts off. When I plug it back in, the battery has run down 

12 Elder

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31K Posts

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153.6K Points

August 5th, 2025 15:03

It's either a bad fan or a bad fan sensor -- since a fan is a $30 or so part, that's the first thing to try replacing (use an OEM part).

If that doesn't work, the fan sensor/controller is bad -- meaning it's replacement mainboard time.

2 Intern

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327 Posts

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25 Points

August 6th, 2025 09:12

Well I will say it is likely due to firmware, power management, or BIOS issues. So I will suggest you to check for windows fast startup and Change BIOS setting as well.

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