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August 19th, 2024 19:08
Dell XPS - One of thw worst computer I ever had!
I wanted to leave a comment on the product section on dell.com, but I didn't find any option to do so. Anyway, I bought this laptop with an intention of having a bit better laptop, since I use it a lot as a software developer. However, the experience is terrible, but here are a few "highlights":
1. I have numerous BSODs. Often they seem connected to the nVidia driver (but not always!). I've installed all sorts of drivers and still it happens quite frequently. On my older laptop for half the price this has never been happening.
2. My CPU fan has just stopped to work - sometimes it doesn't work at all, sometimes it produces weird noises, sometimes it works. I've cleaned it, but still it's not reliable.
3. Omg the Dell support! They're polite but they will make you run endless tests, and even when you do (and it takes so much time), in the end they try something and it just doesn't help. Then you get an instruction to reinstall the system... which I actually did, and still it's not ok.
A very bad experience :(
BorisS1
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August 21st, 2024 13:03
UPDATE
After a lentghy discussion with Dell support and running some updates and tests, they arranged a repairman to come and replace fans and heatsink. He did arrive soon and fixed all that, so problem with fans is fixed. With that I must say that my impression with Dell is quite a bit better, although I'm afraid this didn't solve the BSODs which occur from time to time.