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February 11th, 2025 22:35

DELL XPS M170 Screen Lights Up But No Dell Logo Boot Screen Image

I have a Dell XPS M170 laptop I bought a screen SAMSUNG LTN170WP-L02  as a place that I bought from said it will work on my laptop

I put it together and when I turn it on it shows it lights up but shows no image of the dell boot logo 

My other screen shows nothing but blank and I switch the cable (but not the Inverter) which did not fix it also it does show a image on a external screen so it is not the video card

So my question is the  SAMSUNG LTN170WP-L02 panal one that will work as the seller said it would or is there a alttenet one that will work

Thank you

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February 12th, 2025 01:06

If the system does show a good image after Windows loads, it means the system isn't correctly sensing the ID (EDID) of the screen -- in other words, no -- the panel is not compatible with the system.  It'll function fine other than that you won't be able to see the boot (firmware) screen.

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February 12th, 2025 01:39

It only shows good image on a external screen not the new oner I just bought the  SAMSUNG LTN170WP-L02  screen  

So basically only a backlight but no dell logo on the screen panel I just bought   but shows normal on a external monitor 

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February 12th, 2025 02:15

Verify compatibility with your seller.  What happened to the original screen?

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February 12th, 2025 02:17

It shows strange half screen worked other half was dark so only half the screen worked 

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February 12th, 2025 02:20

I looked on Parts People to to get my numbers that are compatible with mine as my was not listed anywhere so the seller told me it would work I put in a return request 

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February 12th, 2025 02:29

That opens the question:  did you replace the inverter with the screen?

This system use a CCFL backlight - if the original inverter is still in the system, it could well be the problem.

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February 12th, 2025 02:38

Will the inverter also cause the screen to go half dark and other part fine

If so I can buy one for it

Thank you

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February 12th, 2025 02:40

The inverter was the last thing and i did not change that

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February 12th, 2025 02:47

Then is it if a inverter goes out it will cause a screen to go half dark and rest fine?   

and then after logo goes completely dark

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February 19th, 2025 01:47

@ejn63​ 

OK now this is the story

I originally had this at first see below list from 1-4 screen on this was like 1 front original 2 back of original screen  I was told it can be replaced with this screen (3) back of screen

I put in a new cable and inverter and now backlight goes on but no image is seen see below I am lost it will show image on external screen but not the new screen with the new inverter and cable  could the new screen be bad ?  I already got a refund from eBay on that screen

Thank you

I should add they said it was a new screen


(edited)

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