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December 15th, 2024 10:18

Dell XPS 15 - no boot after Dell Logo

XPS 15 9500

XPS 15 9500

Hi,

I have read a lot of threads from people with the same problem.

Laptop switching on

Dell Logo showing

Keyboard lit (incl. Caps)

Fans running

Laptop switches off

LED sometimes white (not always) - not blinking.

TBH I am not sure if the laptop is fully charged. It was not in use for some weeks and not plugged in. So I would be surprised, if it is completely full.

I have tried to switch the charger with the newer machine. But nothing changes.

None of the solutions I have read and tried so far have helped. Unfortunately I can not get out the battery at this point because I am lacking the tools to open the laptop and can´t get them where I stay right now.

I just had the motherboard exchanged from my newer XPS 15 - so another failure on the second machine is something I really didn´t need. :-(

Any other clever emegency ideas?

TIA!

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December 16th, 2024 15:02

Having same issue after I received an email about enhanced security.  

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