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18 Posts
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December 15th, 2024 10:18
Dell XPS 15 - no boot after Dell Logo
XPS 15 9500
Hi,
I have read a lot of threads from people with the same problem.
Laptop switching on
Dell Logo showing
Keyboard lit (incl. Caps)
Fans running
Laptop switches off
LED sometimes white (not always) - not blinking.
TBH I am not sure if the laptop is fully charged. It was not in use for some weeks and not plugged in. So I would be surprised, if it is completely full.
I have tried to switch the charger with the newer machine. But nothing changes.
None of the solutions I have read and tried so far have helped. Unfortunately I can not get out the battery at this point because I am lacking the tools to open the laptop and can´t get them where I stay right now.
I just had the motherboard exchanged from my newer XPS 15 - so another failure on the second machine is something I really didn´t need. :-(
Any other clever emegency ideas?
TIA!
Amjohlie
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1 Message
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December 16th, 2024 15:02
Having same issue after I received an email about enhanced security.