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September 28th, 2025 07:35

Dell XPS 15 9550 laptop, TPM 2.0 upgrade?

XPS 15 9550 laptop will not upgrade Windows 10 to Windows 11, possibly due to TPM 1.2.

I googled for instructions whether it is possible to update to TPM 2.0, and found this page:

https://www.dell.com/support/kbdoc/en-us/000132583/dell-systems-that-can-upgrade-from-tpm-version-1-2-to-2-0

However those instructions seem out of date, the page looks nothing like in those instructions, there is no "drop-down category box" with Security in it.

So where can I find whether this laptop is eligible for a TPM 2.0 upgrade? I can provide the service tag if needed, but I am unsure if it is too personal information (I entered it to the page above to get the precise instructions for this model).

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September 28th, 2025 10:53

TPM is immaterial, as the CPUs in these do not meet Windows 11 requirements.

You can install Windows 11 in unsupported mode, but if you want official Windows 11 support, it's time for a new system.

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