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1 Rookie

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4 Posts

1640

October 30th, 2022 21:00

Dell XPS 15 9510 crashing when I run games.

XPS 15 9510

XPS 15 9510

 Hello, my machine is the dell XPS 15 9510 with the following specs:

11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz

Nivida 3050 Ti 4Gb

16 Gb ram

When I launch any game or demanding application it will run for a few minutes then freeze and crash. This just started this week, and I was able to play and use the exact same games before, however now soon after I run them, they crash. Earlier today I was having trouble getting updates in the Microsoft store and was getting error Code: 0x800706D9 I fixed this problem by reenabling storage services which was disabled before that, and I was able to download updates. However, when I went to use a game which was pervious installed through the Xbox app which worked before on my machine it crashed about five minutes in. Could I please have some help?

8 Wizard

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17K Posts

October 30th, 2022 22:00

Try these settings:

Windows-11 Game-Mode is On (Enabled).
- Windows Security/ Device Security/ Core Isolation/ Memory Integrity = OFF
- Control Panel/ Programs And Features/ Turn Windows Features On-Off/ Virtual Machine Platform = OFF

Windows-11 in Settings/Display/Graphics
- Set these to High Performance (ie. use the dedicated Nvidia Graphics card)
- - for Steam, Origin, Epic, XBox App, or any other DRM and/or game Launchers
- - Fallout-76, World or Warcraft, or any Direct-X game.
- - Also any programs and Apps that are graphically demanding. 

Windows-11 in Settings/Display/Graphics/Change Default Graphics Settings
- Hardware Accelerated GPU Scheduling (HAGS) is DISABLED

Nvidia driver should be recent Game Ready Driver (WHQL)

Run Intel Graphics Command Center at least once.

1 Rookie

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4 Posts

November 3rd, 2022 19:00

Sorry just got around to fixing the isue seemed to be the Hardware Accelerated GPU Scheduling wich was causing it. 

Thanks for your help.

2 Posts

November 7th, 2022 10:00

How did you fix it?

1 Message

December 25th, 2022 07:00

Hi,

How did you manage to fix it ? 
Same problem I am having.

Thanks,

1 Rookie

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4 Posts

December 25th, 2022 09:00

See the instructions above and download the latest graphics driver from nividia

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