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July 8th, 2024 03:29
Dell XPS 15 9510 Bluetooth
The sound from bluetooth headphones works terribly, I tried several headphones I had at home and realized that the problem is in the laptop. Other users also complained about problems with bluetooth devices and even offered solutions. For example, to remove the energy control of the bluetooth device, but it did not help me, as well as updating drivers or reinstalling Windows.
Maybe someone managed to solve this problem?
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BluBad
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July 8th, 2024 03:35
The sound is constantly interrupted, and sometimes you can't hear it at all.
nsegal
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July 8th, 2024 03:44
Did you try updating the driver ?
BluBad
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July 8th, 2024 04:02
@nsegal
Yes, i did it, but withot effect(
nsegal
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July 8th, 2024 04:08
@BluBad Yes, strange ... Did you try working with other Bluetooth devices ?
BluBad
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July 8th, 2024 04:14
@nsegal Yeah sure, but the problem with all bluetooth devices. Although they work on other devices.
nsegal
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July 8th, 2024 04:20
@BluBad It looks like a hardware problem, try work with an external USB Bluetooth adapter.
BluBad
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July 8th, 2024 20:20
@nsegal
You were right.
When disassembling I found that the bluetooth cable was displaced, I removed the latch and reattached it, all is good now!
https://de.ifixit.com/Antworten/Ansehen/662943/Replacing+Qualcomm+AX500+Killer+Wifi
(red)
nsegal
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July 9th, 2024 05:04
@BluBad I'm happy to hear that you have found the problem and it is solved now!