1 Rookie
•
12 Posts
1
8169
November 10th, 2022 02:00
Dell XPS 13 Plus 9320 overheats or not?
XPS 13 Plus 9320
Hi,
last month (October 2022) I bought a new Dell XPS 13 Plus 9320 with Ubuntu 22 as OS.
The specs follow:
CPU: 12th Gen Intel i7-1260P (16) @ 4.700GHz
RAM: 32 GB
SSD: 512 GB
If I ran simple Python scripts on 5-6 cores (lasting, say, 1 hour), the cores reach easily 80-85 Celsius degrees.
If I ran some game involving graphics (even with low resolution), the cores reach even higher temperatures, usually around 90-95 degrees. These temperatures slightly worsen when the plague adapter is connected.
Yesterday I tried a stress test (Python + game + plague adapter), and some cores touched the 100 Celsius degrees. These high temperatures last for the time such processes keep running. Whenever I'm just browsing or doing simpler staff the temperatures are around 40-60 Celsius degrees, which I guess it's normal.
I read online that this laptop often experiences overheating issues. Should I worry?
Thanks in advance.
filbert
4 Operator
•
1.8K Posts
2
November 10th, 2022 07:00
Heat and ventilation are issues with pretty well all modern thin laptops. That's especially true on small and very thin models such as XPS 13. Always use the laptop on a hard surface, never on a bed, couch, pillow, etc.
You might want to do what I did:
I took a strip of lumber, about 3.5 cm. wide x 2 cm. high (1.5" x 3/4"}, and the length equal to the width of my laptop. I routed out two notches to accommodate the laptop's rear feet. The rear of the laptop sits in those notches, propping up the rear by 2 cm. That provides better ventilation underneath the laptop and makes it easier for the fan to draw in air via the bottom vent.
It's cheap insurance, and also positions the keyboard at a slight angle that makes typing more comfortable. It won't solve a major heat issue, but it helps somewhat. You may find that an electric cooling pad is helpful.
Some forum members install Dell Power Manager app from the Microsoft Store and choose a cool thermal profile.
Skeptical_Dante
1 Message
0
March 15th, 2023 13:00
Hi fdamore,
I've purchased a Dell XPS 13 Plus recently and had exactly the same issues as you're mentioning - overheating, fan going berserk, causing battery drainage and poor performance at times. However, if it's still relevant for you, I do have some good news - there's a solution, it's easy and completely solved my problem!
I'll quote my comment from YouTube, along with the link. Good luck!
"I've read through tons of forums, read solutions from users and employees of Dell about various nonsense that could possibly help. The issue is obviously(!) the Turbo Boost tech and shows that it wasn't tested properly. My laptop started overheating and draining during during my work tasks and once I've switchd Turbo Boost off in BIOS, the fans basically stopped being audible, temp went down and it's working perfectly fine now as it should. When I find the time, I'll destroy those forums and will spread this video as much as I can. Great job!"
https://www.youtube.com/watch?v=x2M947RjcMQ&list=FLN68TdksSTHIGE79r3fmdTQ
PS: Writing this with my XPS 13 Plus on my lap which is calm, cold and perfectly functional as you'd imagine from a 2k (setup) laptop.
dunkirk_16
1 Rookie
•
21 Posts
1
March 28th, 2023 19:00
Don't get too carried away by that YouTube video. Have you done any benchmarking after you turned off Turbo Boost? Without TB, all core frequencies are held at 2GHz max. Remember why we spent 2k on this machine? At least 25% is on a "powerful" i7-1280p, which can be boosted up to 4.8GHz with TB. IMHO, it makes little sense turning it off. It's like Dell slapped my face by shoveling a powerful CPU into a chassis that can't deal with the heat. And then I'm saying no worries Dell, I don't rely on my face for a living anyway, slap harder next time ¯\_(ツ)_/¯
canard99
1 Message
0
May 5th, 2023 09:00
I bought the 9320 in April 2022 with an i7-1280P. I had the same problem. The PC became extremely hot after a few minutes of work, even when using software that used few resources (just the browser for instance).
I returned it thinking that it was just a bad product. I tried last month to buy it again but with the last i7-1360P.
I don't know if it is because of the new CPU or if Dell has drastically improved the cooling system but my new XPS is NEVER hot. I barely notice the fans and the keyboard is always cool (it was really painful to touch the area located at the top left of the keyboard on the 2022 version). I didn't touch any parameter in the BIOS (so I suppose that the Turbo-Boost is enabled).
To achieve such an improvement, I think it must be a combination of multiple factors: improved software, settings, cooling parameters and better batch of CPU.
Anonymous
10 Elder
•
274.2K Posts
0
May 5th, 2023 10:00
Thanks to the thread creator and everyone that contributed. My Dell PC also overheats, and I hope this guy helps. There was a keyboard problem a long time ago that has also been resolved.
tkblackblet
2 Posts
0
November 12th, 2023 13:13
Yeah this laptop is terrible. I just got a i7-1360p model yesterday and installed Ubuntu on it. Simple development tasks like opening my IDE cause the temps to high 80 degrees. Even when it's idling at 1% CPU usage the temps are are 60 degrees. How can the fan be spinning so fast and not even keep the temperature reasonable to use it on my lap. The high fan speeds also end up giving me 2-3 hours of battery life while doing development.
My old Macbook Air M1 doesn't even have a fan and it can do all this without getting hot. Needless to say I am returning this laptop. Dell should not have put the CPU in there if the laptop cannot handle it. 🤦
(edited)