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September 28th, 2025 17:14
Dell XPS 13, faulty track pad
I bought a Dell XPs 13 about a month ago. I am a student and this computer has been causing me issues with a faulty track pad since 2 weeks ago. I was told since I was out of the return window (I was about 4 day out) I could get a refund. It think this is the worst experience I have had with Dell. I will NOT ever be recommending a Dell of any type to relatives friends or family. <Soliciting other users to act is a violation. See the Forum Code of Conduct. DELL-Admin>
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DELL-Jesse L
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September 30th, 2025 11:36
What is the issue you are having with the track pad? Please provide as much information as you can as well as any troubleshooting steps you have done to try and resolve the issue.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.