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May 2nd, 2025 10:30
Dell XPS 13 9315 – Black Screen After Logo, Caps Lock Blinks (7 Times White, 2 Times Amber)
Hello,
I’m having an issue with my Dell XPS 13 9315. When I power on the laptop, the Dell XPS logo briefly appears on the screen, but immediately after that, the screen goes completely black and nothing else loads.
The only visible activity after that is the Caps Lock LED blinking in a repeating pattern: 7 white blinks followed by 2 orange blinks.
Could you please help confirm the meaning of this LED code and advise on the next steps for repair or troubleshooting?
Thank you.
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ejn63
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May 2nd, 2025 11:06
This is a display failure. While you can check the cable that connects the display to the mainboard, most likely you'll need a new display assembly.
Service manual:
https://www.dell.com/support/manuals/en-uk/xps-13-9315-laptop/xps-13-9315-service-manual/troubleshooting?guid=guid-a27eb21e-bacd-423f-ac5c-dc2a051c2b48&lang=en-us
bouba223
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May 6th, 2025 09:05
@ejn63 but why am I seeing te xps logo when I power on ?