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October 8th, 2022 04:00
DELL XPS 13 7390 screen replacement
XPS 13 7390
Hello. Please help me with the DELL laptop's LCD Screens (Top cover).
So, I need to replace the LCD screen on my XPS 13 7390 (with touchscreen but not 2-1 laptop), due to often screen flickering, black screen on startup, and other stuff (during diagnostic in service they told me that problems with raven cable and smth like that), 8 white 2 amber code. I try to find any screens, but they cost like a pre-owned XPS, so it's not a good idea to buy them. But, I found one display that fits 7390 and for 9380 on https://www.parts-people.com/index.php?action=item&id=29525, but I read on the DELL support community forum that its completely different laptops and those LCDs are not compilable. I entered service tag on parts-people and it told me that screen is fitting for 7390...
So my 2 questions:
1. Will fit any display from XPS 13 9380 to XPS 13 7390? Because 9380 is cheaper and I have the opportunity to choose between lots of items when 7390 screens are 300+$ and there are only 2-5 items on eBay...
2. If my laptop with touch (but not 2-1) can I replace it with a non-touch LCD (whole top cover)?
Lim_
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November 9th, 2022 07:00
So, I changed the screen on my 7390 from 9380, even more - my old one was with touch, while the new one was w/o touch (less cost) so, you can easily swap it and save money because 7390 screens cost x2.
Lim_
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October 8th, 2022 07:00
It was service not from Dell, it was general service that handles a lot of laptop brands. Btw, I won't use service shops because in official and unofficial services price is bigger than the used LCD on eBay and I can replace the screen by myself, according to the video it's easy.
d5123101
2 Intern
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October 8th, 2022 07:00
I'm not 100% sure if in your post you said Dell already serviced your laptop? If they did, why didn't they replace the screen?
d5123101
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457 Posts
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October 8th, 2022 09:00
Well, if you are buying used LCDs on eBay you're going to be taking another risk there. I've experimented with stuff like this on my own systems before, but I rather not advise you on the same sort of experimentation on your own system.
ejn63
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October 8th, 2022 09:00
Why not just buy the correct part from parts-people.com?
Yes, it may be a bit more expensive, but you also have a business backing up the compatibility and service. With an EBay purchase, most often you do not -- and note that most sellers will not accept a screen for exchange once you've purchased it.
https://www.parts-people.com/index.php?action=search&search=xps+7390+lCD
Lim_
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October 8th, 2022 10:00
1. In my first post you can see link on parts-people store, where one screen fitting to the 9380 and to my 7390, but it's out of stock and that's why I asked here, maybe, if it fitting from 9380 as told me parts people?
2. Your link for 2-1 laptops and it's 100% different screens.