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June 5th, 2025 15:23

Dell XPS 13 2 in 1 won’t turn on but full keyboard light up

I have a XPS 13 2 in 1 i7 G10. The screen won’t boot up but have full keyboard light up.  I tested the screen color by holding D key while power up which worked. It flashed all the colors but won’t do anything else. I though maybe charger but it has 2 charging ports and I’ve tried both.

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June 5th, 2025 15:52

The system is under warranty - call Dell to arrange repair.

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