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November 6th, 2024 20:51

Dell is not a good Brand!

XPS 13 9315

XPS 13 9315

Ever since I purchased this product, it has been one problem or another. I have returned it to their service center for almost 4 times same problem!
The Indian customer service will be quick to tell you that you are out of warranty so will pay. Is that a solution to the fact that I keep having to lose important data? The inconvenience is never considered.  Will a 3rd grade Macbook give you this headache?

1 Rookie

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2 Posts

November 6th, 2024 20:53

How can you be having same problem over and over again? It comes on, you see XPS and then goes off. This is so weird!

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28.7K Posts

November 6th, 2024 21:11

Could be anything from a hardware problem to an operating system issue - start with the diagnostics.

You should also be keeping backups of your data  -- do not rely on one system to have copies of your data.

With Macbooks, the issue is even more critical -- the solid state drive is soldered to the mainboard, so if the system fails, you lose your data.

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