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1 Rookie
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1 Message
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2 Points
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37
April 28th, 2026 04:59
Dell 9350 Wifi And Ethernet Not working
Since I can not connect to my new Dell XPS 9350 to the internet, I decided to go to the Dell Support using my old reliable 9370, enter the 9350 ST number and I got 30 files to update. Down load all of them and update one by one my 9350. Results. Nothing Still not work. Could anybody tell me what to do?, it is the first time I had such a bad experience with a Dell Laptop.
Best Regards
Galo
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anne_droid
5 Journeyman
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1.6K Posts
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6.1K Points
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April 28th, 2026 10:00
Hi
Can you please clarify the age and the OS involved.
Try one, some, all or none of the following...
Particularly D: E: G: and Z:
A: ping 127.0.0.1 & ping 13.107.4.52
B: ping 192.168.0.1 & ping 192.168.1.1
C: tracert 13.107.4.52
D: netsh interface ip show interface
E: netsh lan show interfaces | more /c
F: powershell Get-NetAdapter
G: ipconfig /all
H: netstat -e -r -s | more /c
I: msinfo32
J: systeminfo
K: ipconfig /flushdns
L: ipconfig /registerdns
M: netsh int ipv4 reset reset.log
N: netsh int ipv6 reset reset.log
O: ipconfig /release
P: ipconfig /renew
Q: nbtstat -RR
R: netsh winsock reset catalog
S: netsh int tcp set heuristics disabled
T: nslookup /ns
U: netsh wlan show profiles
V: netsh wlan show profile name=%wkey% key=clear
W: name="%wkey%" connectionmode=auto
X: netsh wlan export profile key=clear folder="%wkey%"
Y: netsh wlan delete profile name="%wkey%"
Z: getmac
Post back what you can, excluding personal details.
EG:...
cloudssundry
1 Rookie
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3 Posts
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4 Points
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May 3rd, 2026 10:26
First, connect to the wired network using a USB-to-Ethernet adapter, then run Dell's Command | Update to install the drivers.