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February 10th, 2025 22:34

Constant BSOD Crashes

For over a month now I've been having BSOS crashes on my laptop, either when I'm working or just browsing the internet.

Everytime I googled the error code and looked up a solution I'd try it and then shortly after BSOD would happen but this time with a different error code.

I brought the laptop to a technician who said that the SSD I had with the laptop was the issue. He advised that I buy a new SSD which I have done but the crashes have just continued. The New SSD has been initialised and is all up to date.

Stop codes have been:

Unexpected_Store_Exception

DPC_WATCHDOG_VIOLATION

CRITCAL_PROCESS_DIED

KERNEL_DATA_IMPAGE_ERROR

When I open Event viewer Bugcheck codes have been 0, 122, 307, 340

My Laptop is a Dell XPS 15 9520 with WINDOWS 11. I have used the Dell site to update all drivers and run hardware diagnostics. The Review says all drivers and up to date and no hardware issues.

I downloaded the Dell Support assistant and it also finds no drivers or hardware issues.

I have ran Microsoft safety scanner it found no viruses/malware. I have also ran an SFC Scan, no integrity violations found.

I have ran windows diagnostic tool, no errors detected.

I went into BIOS and nothing seemed out of place. Battery health was marked as excellent.

I was seeing the error "Dump file creation failed due to error during dump creation. BugCheckProgress was: 0x00040049"

frequently. So after a quick google I found a way to upload my system files and application files. I'll share the onedrive link below.

OneDrive for System files: https://1drv.ms/f/s!AoU3M30OzE5_pEg8sfjJaEiW3ltr?e=gvHDzP

Application files: https://1drv.ms/f/s!AoU3M30OzE5_pEPs0mm_ibyqrYrW?e=4CVpUt 

Thanks

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