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December 7th, 2024 17:31

Blurred and corrupted looking graphics

Hello, my laptops graphics have started doing some odd things, i think the photos demonstrate best: it flicks between normal and bad, normal below: It seems to only happen on programs that are being run on the intel graphics card, not the nvidea 1050, however i am not certain if its a graphics card issue, driver issue, display issue or hardware issue :(

When gaming (on the 1050) i dont seem to be having the issue. Intel says i have the latest graphics card driver

The issue normally fixes when i interact with the messed up area with the mouse pointer.

laptop is dell xps 9560.

2 Intern

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481 Posts

December 7th, 2024 19:47

Try a fresh install of Windows as low level driver problems are hard to fix

Get the Dell Support Assistant and use that

1 Rookie

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4 Posts

December 8th, 2024 23:24

Dell support assist seems to say that drivers are up to date. Tried reinstalling my intel graphics driver and it hasn't made a difference.

Graphics card is intel hd graphics 630, i installed version 31.0.101.2130 from Here.

Will try a fresh windows install. Though surely, this would not be any better than running windows update, which says i am up to date.

2 Intern

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481 Posts

December 9th, 2024 00:05

With the Support Assistant after you install Windows fresh check the hardware to be sure its not faulty

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