Unsolved
1 Rookie
•
41 Posts
0
215
February 18th, 2025 16:54
Biios setting for Storage
On my 2nd reinstall of my XPS 14 9440 I was told to "Navigate to Storage and change SATA mode to AHCI NVMe and then click on Save & Exit." But Bios Storage set up on “RAD on” I changed it changed to AHCI NVMe does it stay on this or is it meant to be on RAD on?
Overall I am not impressed with this laptop. The first reinstall blocked all efforts to network and with the 2nd I am not working but only with a lot of effort. The dell reinstall misses a lot of important drivers and even when you install My Dell and Support Assist there were still updates missed. But now its working I am left wondering which Storage setting it should be on, the only thing is its working and before!
No Events found!
ejn63
10 Elder
•
28.6K Posts
0
February 18th, 2025 17:33
The default from Dell is IRST (RAID ON), but it doesn't make much difference. Installing Windows in IRST ON mode requires pausing the install to load the Intel IRST driver, which you can find here
https://www.dell.com/support/kbdoc/en-us/000132969/how-to-load-intel-rapid-storage-technology-driver-to-install-os-on-nvme-memory
John_72bfd28
1 Rookie
•
41 Posts
0
February 18th, 2025 16:56
Sorry for spellings I am badly dislexic
John_72bfd28
1 Rookie
•
41 Posts
0
February 18th, 2025 18:30
@ejn63 Thanks will change it back when the Windows update grinding its way installing (over an hour so far and could be on past experience an over night one!). Not impressed by the lack of information from support to do that. Even less impressed by the appallingly bad Windows updating on the laptop!
John_72bfd28
1 Rookie
•
41 Posts
0
February 18th, 2025 19:10
Right I need to install those drivers before changing the setting?
ejn63
10 Elder
•
28.6K Posts
0
February 18th, 2025 19:56
If the system is up and running, I'd leave it as is.
John_72bfd28
1 Rookie
•
41 Posts
0
February 18th, 2025 21:58
I agree. The support information was really bad "Power on the system and keep tapping F2 to enter BIOS. Navigate to System Configuration/Overview->SATA operation and ensure SATA mode is set to AHCI, click apply and then exit after saving changes.". Not only not SATA but no word on how do you get the default working again. This was telling me to do a Windows restore from USB, it took no account of with encryption you cant do that anyway! I do wonder how compliant those providing Dell support are but clearly those providing support for this laptop basically have no idea what they are talking about.