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January 17th, 2025 14:39
2021 Dell XPS 9510 touchpad slow and jittering
Hello,
I have been trying to figure out this problem for my 2021 Dell XPS 9510 running Windows 11 touchpad slow in movement and occasionally jittery/ jumping around the screen with ghost clicks. I will try to get a video to show exactly what is happening The problem has progressed to occur more often than not but every once in a while, the touchpad will have completely normal input/ function and work perfectly for a short time then return to the same problems.
i have tried everything that everyone has referenced and still having the problem.
Full reboot and windows reinstall performed. The BIOS is is currently up to date, drivers are up to date, ELAN touchpad firmware up to date, device up to date, “allow to turn off to save power” unchecked for both I2C Host controllers, battery is not swelling, touchpad seems to have good ground connection.
This issue is driving me crazy and I don’t know what else to do other than replace the touchpad however I am hesitant to do so since basically every thread says that even after the touchpad was replaced the issue persisted.
Hoping someone out there has an update on how to fix this problem