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November 10th, 2024 03:24
XPS 8960, will not go to sleep
Windows 11 Pro. 24H2 (OS Build 26 100.2161)
Dell XPS 8960 (Purchased September, 2024)
Intel UHD Graphics 770 (Embedded)
NVIDIA GeForce RTX 4060 Ti (In use)
I have spent so much time looking for solution to put my system when it reaches it's set time. It will not go to sleep. The display will turn off at set time, but not the system. I have been working with Dell. Every time they send me some links, they all will NOT be for Windows 11. I spoke to the support, still not help. I was asked if the system can be sent to them to troubleshoot, and returned to me, at their expense. This will be a logistical nightmare, for my PC not going to sleep. It's my work PC.
When "Make my device sleep after" reaches:
- Power button light goes off.
- Graphic card light stays on.
- Processor fan keeps running.
- Power supply fan keeps running.
- Power supply light stays on.
- Hard drive light keep blinking.
So, the only things that stay on are the monitors and the power button light. Please, if you have any solution for me to try, please, please, let it be for Windows 11 Pro. Everything I get from Dell, I cannot find the section to select what am supposed to select. Since Dell is not helping me find the solution, I now come to the community for help.
By the way, I have updated all possible updates for Windows and for Dell, including the BIOS.
Cheers
ispalten
4 Operator
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2.4K Posts
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November 10th, 2024 13:10
I not sure how to answer you?
Reason being I have mine going to sleep. Now the list above is confusing to me?
Let me explain, I don't know what this means as well,"When "Make my device sleep after" reaches:"?
Are those what you found in some setting? You were not too clear, but I assume you meant the Power settings like I've made (Win 11 Home, but on an XPS8940):
I'm wondering if your expectations are wrong?
My Power button stays on. It has to be on otherwise you couldn't wake up the PC from sleep.
Same for the card (I have an RTX2060) and it is set to Max. Power by the way. If it were to power off (it would be normally depending on setting) you need to have it respond to the 'wake' device or you couldn't see anything on the monitor. It I do not think gets powered off, but the Monitor is. So the light on the back of the card will stay on unless the Nvidia card itself goes off as it is in power saving mode set by the Nvidia Control Panel.
Processor keeps running (how do you know this?) I suspect has to be on as well,
If 'things' are on, you do need fans running. I can't hear my fans, system is quiet at least until heavily used? I do hear them when PC testing is done via F12 or Support Assist. Normally do not hear them at all, but some programs can ramp up the speed.
Power supply has to be on I'm pretty sure? Otherwise nothing could wake the system up.
Hard drive light, well, that means SOMETHING is reading/writing to the disk. The PC is not asleep then. This could be anything though. A task that is running in the background. I have a program that would do that when I need to make sure the PC doesn't go to sleep. Doing a long process that shows no screen activity for instance. Need to discover what is doing that. It could be the root cause.
My system goes to sleep, and I am sure it is... wiggle my mouse, the monitor goes back on. My Network adapter is OFF (not connected to the LAN) when the monitor comes back on and a few seconds later the adapter reconnects. Possible your wifi/Lan adapter doesn't go off and an external Web input is accessing your disk? That or some other program. Possible there are some 'wake timers' running, which you can disable in settings?
RoHe
10 Elder
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45.2K Posts
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November 11th, 2024 01:53
Read this long thread with a discussion about what happens when XPS 8960 goes to sleep.
And read this thread about a potential way to turn off GPU LED when PC is asleep, but it may not work for your specific GPU...
(edited)