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1 Rookie

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7 Posts

52

January 9th, 2025 02:02

XPS 8960, whirring / 'boot-up' sound on repeat when CPU is not in use

XPS 8960

XPS 8960

When my computer is turned on but not in use ('asleep'), it makes a noise like it is starting up, then it repeats this noise every 10-15 seconds constantly. This can go on for a long time, several minutes.

What is happening?

You can hear the exact sound sequence here:

Specs:

Dell Desktop XPS 8960

Windows 11 Pro, version 23H2

64-bit

Processor: 13th Gen Intel i7-13700K, 3.40 GHz

RAM: 64 GB

9 Legend

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14.8K Posts

January 10th, 2025 00:09

it is the cpu fan speeding up and down.  you may think it is sleeping but there are a lot of background operation it does when you are not aware including updating etc.  Its sleep definition is not interacting with user demanded apps but its backside is not all dead.  lots of loading unloading like a supermarket at 12 midnight apparently no one inside but its back loading dock getting new supplies unloaded and set up for a smooth operation next time you work on it.

10 Elder

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45.2K Posts

January 11th, 2025 01:53

XPS 8960 Sleep doesn't behave the way it does on other PCs. A number of threads in XPS forum about similar XPS 8960 Sleep issues. So search for them...

If you want to see if you can identify an app or background process that may be waking the PC, open a CMD prompt window, Run as Administrator. At the prompt, type in powercfg -lastwake and press Enter. What does it say?

Some users find that using Hibernation instead of Sleep can be a work-around. 

(edited)

Moderator

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27.3K Posts

January 11th, 2025 19:47

We see that the issue you reported has not been resolved. I am a technical supervisor from the Dell social media support team. Please reply to this message when you are available so we may continue working toward a resolution.

1 Rookie

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7 Posts

February 16th, 2025 06:03

@DELL-Cares​ I'd like help with this issue.

1 Rookie

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7 Posts

February 16th, 2025 06:05

@RoHe​ it says:

Wake History Count - 1

Wake History [0]

Wake Source Count - 0

10 Elder

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45.2K Posts

February 17th, 2025 01:36

@JBadda​  Unfortunately, that's not helpful. So you'll have to work with Dell Tech Support for a solution

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