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January 4th, 2025 20:01

XPS 8960, new Intel processor instability?

Just now saw this (my new Dell XPS 8960!): Industry-wide Issue with Intel Core 13th and 14th Generation i5, i7, and i9 Processors.

uhhh...what?

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23 Posts

January 4th, 2025 20:13

can anyone explain why i received this warning AFTER my payment for my new dell computer cleared my account?

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1 Message

January 11th, 2025 20:01

@gschmieder391​ Good question. I only learned when I went to look at videos about setting up the device.

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45.2K Posts

January 11th, 2025 21:23

Not to worry! 

This was already resolved by BIOS updates on the XPS 8960 to fix Intel's problems with 13th and 14th Gen CPUs.

So if you have any BIOS installed on your PC that's earlier than the latest BIOS 2.13.0 (which includes those fixes), install this update now.  Follow the installation instructions for Updating the BIOS from BIOS Boot Menu (independent of operating system) at that link.  PC will reboot itself several times during the process, and may appear to have shut completely off and isn't going to do anything.  Just leave it entirely alone until it's safely back at the desktop!

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23 Posts

January 12th, 2025 01:34

Thanks for the help.  I'll try that.

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45.2K Posts

January 12th, 2025 03:51

@gschmieder391​  - Post back and let us know if there are any problems updating BIOS to the latest version...

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May 14th, 2025 20:17

There is a lot of misinformation about the "Vmin shift" instability issue and the BIOS / microcode updates released by Dell and other manufacturers to try to mitigate it.

Just to clarify: these updates are an attempt to prevent CPU damage due to sustained over-volt / over-temp conditions caused by Intel's original flawed microcode. If your CPU is already exhibiting the known instability symptoms (frequent freeze ups, CPU-related blue screens, etc), that means it's already damaged at the silicon level, and will likely continue to degrade even further. All the BIOS / microcode upgrades in the world won't fix it. Your CPU is basically toast, and unfortunately the only solution is to replace it.

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