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December 3rd, 2024 19:19
XPS 8960, loud hmmm noise
XPS 8960
Just bought a new XPS 8960 on black Friday, and this one overall is great. But I keep hearing the noise from it. It is not loud but annoying, like hmmm sound. I contacted customer service, and they sent me a technician but the technician just said the sound was normal and pretty quiet. I am just wondering if is it normal or not. I have an Optiplex in my office, that one is completely quiet though. I am a newbie to computer:(
below is my specification:
Cable
US Power CordItem number: 450-AAGOCD ROM/DVD ROM
No Optical DriveItem number: 429-AAXOChassis Options
750W PlatinumItem number: 321-BKXCCooling Option
Standard CPU air coolingItem number: 321-BHGJDocumentation/Disks
Documentation, English w/ QR CodeItem number: 340-DFJMDriver
Killer 1675 wireless driverItem number: 555-BIJKFGA Module
Custom ConfigurationItem number: 817-BBBBGraphics
NVIDIA(R) GeForce RTX(TM) 4060 Ti 8GB GDDR6Item number: 490-BJRVHome and Small Business Security Solutions
McAfee+ Premium 1-yearItem number: 525-0036McAfee+ Premium 30-day trialItem number: 658-BCCOKeyboard
Dell Wired Keyboard KB216 Black (English)Item number: 580-AILILabel
Regulatory LabelItem number: 389-FCHPMemory
64GB, 2X32GB, DDR5, 5600MT/sItem number: 370-BBSKMicrosoft Office
Activate Your Microsoft 365 For A 30 Day TrialItem number: 658-BCSBMonitor
If accessories are purchased, they may ship separatelyItem number: 480-AACFMouse
Dell Wired Mouse BLKItem number: 570-AATHNon-Microsoft Application Software
Additional SoftwareItem number: 658-BCUJOperating System
Windows 11 Home, English, French, SpanishItem number: 619-AQKDOptical Software
Not selected in this configurationItem number: 817-BBBCPackaging
Shipping MaterialItem number: 328-BFKKProcessor
14th Gen Intel® Core™ i9-14900 processor (24 cores, 32 threads, 2.0GHz to 5.4GHz)Item number: 338-CNHFProcessor Branding
Intel Core i9 Processor LabelItem number: 389-DYKHRetail Information
Dell.com OrderItem number: 332-1530Speakers
No speakersItem number: 520-AAAOStandard Hardware Support Service
Onsite/In-Home Service After Remote Diagnosis, 1 YearItem number: 801-1849Dell Limited Hardware Warranty Initial YearItem number: 801-1802Storage
1TB M.2 PCIe NVME SSD (Boot) + 2TB SATA 7200RPM HDD (Storage)Item number: 400-BOSNSystems Management
Windows System DriverItem number: 631-ADQCWireless
Intel(R) Killer(TM) Wi-Fi 6E AX1675, 2x2, 802.11ax, Bluetooth(R) wireless cardItem number: 555-BIHW
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RoHe
10 Elder
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45.2K Posts
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December 3rd, 2024 20:44
Is it an electrical hum, a fan noise or is something just vibrating?
Appears you have "standard air cooling" with an i9 CPU, 64 GB of RAM and RTX4060 Ti, so all the fans (CPU, GPU, chassis fans) may have to run faster and more frequently to dissipate all the heat.
There are some threads about noisy PSUs in XPS 8960, so read some of those...
Ambroziaweb
1 Rookie
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3 Posts
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December 17th, 2024 23:34
I just got mine and it has a slight whine to it. My 10 year old XPS never whined.
RoHe
10 Elder
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45.2K Posts
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December 18th, 2024 00:23
@Ambroziaweb - Which CPU do you have and do you have 65W or 125W air cooling or 125W liquid cooling?
Ambroziaweb
1 Rookie
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3 Posts
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December 18th, 2024 13:00
Air cooled. Not sure of the watts on that but its the 460 watts for power.
RoHe
10 Elder
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45.2K Posts
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December 18th, 2024 19:45
@Ambroziaweb - Since you just got this PC, maybe you should contact Dell Tech Support for assistance under the warranty.