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488
January 6th, 2024 21:07
xps 8960, click noise, hard drive spin up during sleep
This thread explains the issue, was never resolved andwas closed, https://www.dell.com/community/en/conversations/xps-desktops/xps-8960-mechanical-click-1-2-times-an-hour-while-in-sleep-mode-only/64d49507b5233436677d61de
XPS 8960, TB SSD, 2tb hd, 4060ti. Put to sleep, few minutes later click noise, hd spin up, sometimes gpu light turns on. Checked logs and no awake activity. Turned of wifi, issues.still happens. There must be a bug here.
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kjwkjw
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February 24th, 2024 03:55
Ditto, brand new XPS 8960 i7-13700 desktop (one day out of the box), 512 GB NVMe SSD, nvidia geforce rtx 4060 Ti. Windows 11 Pro, fully updated. I let Windows put itself to sleep. It can't be the network; I unplugged the ethernet cable altogether. It still clicks LOUDLY, fan spins up, then repeats once every few hours.
JBG_123
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February 26th, 2024 01:10
I have the identical issue. Have had my 8960 since Nov 2023 and I am forced to turn off my PC to avoid the eventual clicking. I opened a ticket soon after purchase and was basically told it was engineered to do that. Total BS, definitely a bug / defect.
ToyFan4Life
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April 25th, 2024 13:10
just got a new XPS8960 and I'm experiencing the same thing. has there been any long term effects on your systems?
(edited)
crazlizard
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April 27th, 2024 02:04
I just purchased a new 8960 as well, and have the loud clicking noise when it goes to screen saver.
RoHe
10 Elder
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45.2K Posts
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April 29th, 2024 01:34
How is Windows power plan set? Max energy saving or best performance?
Have you looked in Windows Task Scheduler to see if something is scheduled to run when PC is idle (sleeping)?
Examples:
Windows Indexing Service
Antiviral scan
Apps (eg, Adobe Updater, Dell Update/SupportAssist etc) phoning home for looking updates?
Windows Backup file synchronization (eg, to OneDrive etc)
Windows Update
etc.
You could try disabling those scheduled tasks, at least temporarily, to see if that helps. Just keep a record of what you disable so you can re-enable the same tasks again, assuming you want any/all of them to run automatically...
TexasMary
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July 1st, 2024 20:37
I have the same problem. XPS 8960, i7, 1TB SSD clicks when in sleep mode, and sometimes is slow to respond to waking up. I'm going to turn in a problem ticket.
RoHe
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45.2K Posts
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July 1st, 2024 23:56
Read this thread...