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January 18th, 2025 13:54

XPS 8960, BIOS update 2.13 fails

Just tried to apply the 2.13 BIOS but it fails (Hangs in the EXE) and adds 4000 odd errors into event log:

The GENERICDRV service failed to start due to the following error: A certificate was explicitly revoked by its issuer.

What is the problem?

This conversation has been merged. Please refer the main conversation:

Dell Support Assist not Installing BIOS

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January 19th, 2025 22:20

My XPS-8960 with an i14900K processor crash each day. BIOS update failed. Need a solution quickly. 

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January 20th, 2025 00:30

As an update to this post, I've now done the BIOS update via F12 at boot and it seems fine. So it's just the issue of it not working via Support Assist or running the .EXE within Windows. How did this ever get released? These things should be tested before they are let loose surely. I don't want to upset anyone, but it doesn't give a great deal of confidence in the software release procedure.

(edited)

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