1 Rookie

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9 Posts

243

December 21st, 2023 21:05

XPS 8960, ASUS Geforce GTX 1660 Super OC not working

Hi,

I have a new XPS 8960 and am trying to replace the graphics card that came with it (1650 Super 4 GB). I bought a ASUS TUF Gaming 1660 Super OC 6GB GDDR 6. I have put it in and can't get it to work? Any thoughts or remedies? Is their a driver I can download to get it to work. I know its not a big upgrade and I am not a gamer. The card was on sale and 6 GB ddr 6 beats out 4 GB.

Thank you for any help in advance.

 

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2.3K Posts

December 23rd, 2023 01:30

Put in your Dell OEM graphics card and boot into BIOS and disable Secure Boot. That is what is keeping your 3rd party graphics card from working properly . . . as mentioned in the first response. After Secure Boot is disabled, power down and switch to the new graphics card.

9 Legend

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12.6K Posts

December 22nd, 2023 13:56

Did you turn off Secure Boot in the BIOS? The 1650 and 1660 use the same driver. What type of problem are you experiencing? Also did you plug in the 8 pin connector for power to the card?

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9 Posts

December 23rd, 2023 00:23

I didn't go into the BIOS at all , I assumed it was plug and play. All i did was take out the 1650 super and put in the 1660 super. When I do there is no video signal/ picture . I put the 1650 back in and everything is fine.

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9 Posts

December 31st, 2023 22:55

@ProfessorW00d​ thank you

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9 Posts

January 4th, 2024 13:45

When I disable secure boot to install a new 1660 super graphics card will it do anything else to the computer?

I have an XPS 8960 want to replace the 1650 super graphics card with a 1660 super graphics card

(edited)

10 Elder

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45.2K Posts

04-01-2024 00:21 AM

TPM (Trusted Platform Module) will be disabled after disabling Secure Boot because it requires Secure Boot.

You might have issues with some software installed after you disable Secure Boot, if you attempt to re-enable Secure Boot.

You need to disable Secure Boot for most "retail" GPU cards, and do that before installing the new card.

2 Intern

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242 Posts

04-01-2024 02:56 AM

I'm glad I came across this question - otherwise I probably would not know that Secure Boot needs to be disabled before installing a replacement retail graphics card.

At what point can I re-enable Secure Boot?

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278 Posts

04-01-2024 05:31 AM

@MastiffX​ You could try installing the GPU leaving secure boot enabled or re-enabling it after the driver install. So long as the GPU you are installing has Uefi firmware, you should not have to disable secure boot. 

If it won't post with secure boot enabled, you will have to leave it disabled all the time for the PC to work. Unless you stick the original GPU back in. 

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