XPS 8940, system crash since some updates from dell

Question

Hello few months ago,. after an update from Dell support site, i start experiencing system crash and reboot, BSOD, without any warning or anything specific beeing done. it can be every couple of days.. and then.. nothing for few days . and happen again

I did a clean install from the original Dell provided image and the problem seem to be still there after or should i say it does come back after few days

I have contacted microsoft and we though this could be a memory issue, based on the dump file but i have run memtest86+ and that ran for almost 2 days. and all 8 tests passsed without any issue

Not sure if anyone else experienced this issue but it's getting a little annoying.

Tesla1856 · Answer

1. I did a clean install from the original Dell provided image and the problem seem to be still there after

2. run memtest86+ and that ran for almost 2 days. and all 8 tests passsed without any issue

2. Might mean Hardware is OK, and you have software problem.

Does it also pass ePSA (in BIOS area) 100% good ?

1. You don't say what XPS model you have, but AFAIK ... none require any Dell programs or drivers to run Windows properly.

Disconnect all drives except C-Drive. Be sure it is completely erased. Clean install this official/authentic/perfect version of Windows by creating the Installation-Media-Creation-Tool.

https://www.microsoft.com/en-us/software-download/windows10

XPS Desktops

XPS 8940, system crash since some updates from dell

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