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May 3rd, 2025 12:02

XPS 8940, stuttering when playing a video, a game or listening to music

XPS 8940

XPS 8940

My computer boots normally however when playing a video, a game or listening to music it will disrupt the program playing sound like a loud grrrr making the program stutter for a few seconds before going on for a minute or two until it happens again. I don't remember it happening when I got it more seems like it started last year sometime. Before my warranty ran out I opened an issue thinking it was my SSD. Very annoying.  Anyone have a fix?

Thank you 

Mike

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2.3K Posts

May 3rd, 2025 14:21

I changed the Title to included XPS8940 so others would know which model this pertains too.

I get something similar, but just randomly.

I am 99% sure it is related to the Nvidia HD sound driver... as this varies from Nvidia driver to driver install.

I you have an Nvidia card, this might be the reason, especially if it just started on a machine a few years old?

You can check if you have them in Device Manager, under Sound, video and game controllers.

I should add, the 2 Nvidia Sound items in above device info were dated Nov. last year, seems to match about when you think it started?

(edited)

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