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June 1st, 2023 05:00
XPS 8940, SSD recover data from nonworking computer
XPS 8940
My computer recently crashed and Dell support decided to send me a replacement computer instead of a repair tech. Unfortunately, I need to get the data off the onboard ssd card. I viewed the method of removing the card but after that what is recommended to connect via usb to other computer to transfer some of the data files needed? Here is a photo of the ssd.
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filbert
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June 1st, 2023 08:00
You have two options:
1. If there is a free drive slot in your new computer (or in another computer), install that drive there and you will be able to access its files. (This drive would be in addition to the boot drive in that computer, so don't replace the boot drive with this drive.)
2. Install the drive in a USB enclosure or USB adapter, such as these on Amazon. Connect it to a working computer and you will be able to browse that drive's contents in Windows File Explorer and copy its files to wherever you like.
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)