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October 27th, 2025 15:28

XPS 8940, power issue, will not power on

XPS 8940.  Will not power on (not getting any indicators on the power button LED).  Power supply LED green for few seconds then out.  No fans, nothing.  Power supply or motherboard?

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14.8K Posts

October 27th, 2025 16:21

do a BIST of psu.  if psu fan does not spin, even if psu green LED is on, that is a failed BIST and psu should be replaced.

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October 27th, 2025 16:56

@redxps630​ Thanks for the response.  Unfortuanately, this PSU does not have fans and does not have the BIST button - just the LED.


9 Legend

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14.8K Posts

October 27th, 2025 18:41

 

Re: does not have the BIST button - just the LED.

  1. Turn off your computer.
  2. Disconnect the power cable from the PSU and wait for 15 to 20 seconds.
  3. After 15 to 20 seconds, reconnect the power cable to the computer.
    • The LED light should turn on for 3 seconds and then turn off.
  4. If the BIST LED turns on, your power supply is delivering power to the computer.
  5. If the BIST LED does not turn on or the PSU fan does not spin correctly, your power supply is not delivering power. Disconnect and reconnect the power cable and try again.

(edited)

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