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December 26th, 2024 18:58
XPS 8930, with Optane
Bought the above system in 2018. Upgraded to Windows 11 in 2021. In 2022 changed system and removed on-board Optane card and software and replaced with NVMe 1Tb which is now the boot device. I had to turn off secure boot and although boot is still UEFI, the system boots in legacy ROM mode. Recently noticed that Windows update hasn't been updating the Win 11 version and I am still on version 21H2. If I reinstate secure boot and disable legacy ROM boot mode in an attempt to get later versions of Windows 11, is it likely that my system won't boot? I have TPM 2.0 which is showing as hidden and inactive (greyed out) in device manager. I don't want to have to reinstall Windows entirely so does anyone out there have a similar experience of trying to do this?
RoHe
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January 11th, 2025 01:05
Carefully follow the post marked as the solution in this Windows 11 Update Issue due to BITS Service on Microsoft forum to fix the exact same BITS error message. It should upgrade you to Win 11 24H2 at same time.
To be safe, if you have any personal files stored on the boot drive, eg, browser bookmarks, address boot, in/out email etc, back them up on external media before trying that solution, even though it's supposed to save your files, apps and configurations. Better yet, image the entire boot drive and save the image on external media.
(edited)
RoHe
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December 30th, 2024 01:25
If you're worried, you could always make an image of the boot drive and save it on external USB drive before doing anything.
FWIW, I disabled Legacy ROM options and enabled Secure Boot and then TPM in BIOS on my XPS 8930 (Win 10) at same time, and had no issues booting after saving those 3 changes, and exiting BIOS setup.
Stileguru
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December 30th, 2024 11:20
@RoHe Thank you. I'll have a go at this. I regularly create system images to usb so am prepared for problems. Wasn't sure what TPM would do if it still had Drive 0 as the boot drive registered. Using the old Optane on board slot for the NVMe is showing as Drive 3 so would TPM prevent this from booting?
RoHe
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December 30th, 2024 17:57
What's listed as drive 0, 1, and 2 in Disk Management?
If drive 3 is the boot NVME and PC boots normally from it, I don't see any reason why disabling Legacy ROM options, and enabling Secure Boot and TPM will cause any issues, but a current backup image is always a good idea...
Stileguru
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December 30th, 2024 18:53
@RoHe
Just checked the drives on disk management console. Disk 0 is D: my data storage drive; Disk 1 E: a hard drive for backups; Disk 2 is C: NVMe boot drive(in the old Optane card slot); Disk 3 is a USB connected hard drive for external image backup. Disk 3 obviously drops out of the picture if disconnected.
RoHe
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December 30th, 2024 19:33
I'd disconnect all external USB drives and then make the changes in BIOS setup to disable Legacy and enable Secure Boot and TPM.
Stileguru
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December 30th, 2024 19:39
@RoHe
I'll give it a try. Thanks.
Stileguru
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January 10th, 2025 17:33
OK I disabled Legacy ROM and re-enabled secure boot and everything seemed OK after reboot. TPM was reactivated. However I'm still getting the same windows update issues as before. Tried everything I could find on the web but cannot resolve the problem. What's more, I used PC Health Check and it said my PC wasn't Win 11 compatible even though msinfo32 shows as being Win 11 version 21H2 already! Same was true when I ran Win 11 upgrade installation Assistant to try an in-place upgrade. Win update shows that I'm up to date but says my device is missing important security updates, but with a red circle + exclamation mark. I uninstalled a recent .NET update to see if it would re-install, and it did. The troubleshooter shows a problem with Windows Update Medic Service but doesn't resolve this. Any answers to this one please?
RoHe
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January 10th, 2025 20:12
I'd ignore PC Health Check.
Does the troubleshooter give you a specific error about the Update Medic problem?
Try this...
(edited)
Stileguru
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January 10th, 2025 21:18
The error reported by the troubleshooter was
I carried out your procedure and no faults were found. Windows update didn't download any updates and the same warning message was displayed.
Stileguru
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January 11th, 2025 11:47
@RoHe
Many thanks for that. The process updated the system to 24H2 without a hitch (so far!). It removed the warning from Win update as well.
Interestingly I tried to burn the ISO to a DVD R as it suggested, but it said the disk didn't have enough space. I'll try using a DVD R DL disk instead.
RoHe
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January 11th, 2025 20:12
Glad you got 24H2 running but not sure I understand.
How did you update to 24H2 if you couldn't burn the ISO to DVD? Did you create a bootable USB stick instead of using the ISO? And if 24H2 is running, do you even need to burn a DVD now?
Now, keep an eye on Windows Update to make sure it's updating 24H2 on a regular basis...
Stileguru
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January 11th, 2025 21:11
@RoHe
I mounted the iso file in a folder on my D: drive. It installed from there OK, maybe a bit faster than a DVD/USB stick as well. I created an installation disk later on a DVD double layer disk. Might be useful if I run into problems later on, although I've imaged the new setup anyway and could restore from that if needed.
There were several updates after installation, which installed successfully.
RoHe
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January 11th, 2025 21:33
Got it!
You'd be better off creating a new one using the Media Creation Tool to make a bootable USB stick for Win 11, if the need comes up.
Your DVD is only up-to-date as of today, but probably still required some Windows Updates after it was installed on your PC.
Microsoft may from time to time update the version available on their site to include some recent updates/fixes. So it's always better to install the latest available...