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January 4th, 2026 00:17

XPS 8930, two not turning on

hELLO 

I have three XPS 8930s

They all work splendidly. I had one at home turned on. 

The two other Dells here at the office were off.

I turned one on - nothing happened. I then went to the other computer turned it on nothing happened.

I changed out to using two other monitors - that were connected to pc, and working.

Restarted both Dells' nothing happened.

What I did as is the usual routine pressing an F key was to keep tapping the F key while the computer turned on.

I pressed F1 F2 F8 F9 F10 F12 Esc Del 

On both Dell XPSs - nothing happened. 

I thought using a windows 10 DVD that turning on the computer that the install would run. Nothing happened.

I open the case on both Dells re inserted the memory. Motherboard on both green light active; power supply running, CPU fan running - the usual. 

So I removed from both all memory except one stick Nothing happened. I removed all the memory thinking the computer would give me a Beep code. Nothing happened. 

I pulled the cables from the internal hard drive removed the memory restarted nothing happened.

If it were one XPS that was at issue that would be the challenge to figure out what to do but its that both Dell XPS that were running splendidly before I powered them off - two , two XPS failing complete with an attempt to 'power them up. This is an office environment. I have HP and Dell workstations running in the office - except that on two separate desktops I have two XPS s sitting there - in the state of nothing, happening.

What's to do? 

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12 Posts

January 6th, 2026 15:30

Thanks for this follow up post!

Following the instructions the computer opened with a BIOS access.

I went into BIOS to change the boot order as in legacy as with 

First DVD

Second UBS

Third Hard Drive

I did not find that in BIOS. The reason is that I wanted to open turning on the XPS to access the Windows 11 DVD install. 

But the computer did boot into Windows 10. Good news. I could install from within the OS.

Thanks for this perfect post. 

(edited)

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12 Posts

January 4th, 2026 00:47

Also removed the cmos battery replaced with new

What I read to do to work towards a solution I did those duties

At the moment an impasse

Community Manager

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818 Posts

January 4th, 2026 21:05

* Disconnect the power cable from the PSU
* Press and hold in the XPS 8930 power button for 8 seconds
* Reconnect the power cable to the PSU
* Press the XPS 8930 power button
* Do the PSU LEDs do anything? Do any fans start spinning in the tower?

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