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December 8th, 2024 13:54

XPS 8930, new HDD, now can't access BIOS

XPS 8930

XPS 8930

In recently installed a new HDD (Dell 2TB 7200 RPM SATA 6Gbps 3.5in Hard Drive). I used DiskGenius to clone the old 220GB drive,  and  EASUS to extend the partition. Now, my system (WIN11) does not recognize the new drive as primary and I can't access the BIOS - tried every which way but the Dell logo doesn't always appear and when it does, hitting F12 either causes it to lock up or it ignores the command.

9 Legend

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12.6K Posts

December 8th, 2024 14:31

Have you tried using F2 to access the BIOS? If you disconnect the drive are you then able to access the BIOS? Have you tried booting from the original HDD?

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3 Posts

December 8th, 2024 14:40

I did try booting from F2 - same results. I disabled the original drive in a effort to correct the BIOS on the new drive, which didn't work. I had no issues botting from the original drive. Should I restore the original drive. Should I disconnect the new drive or just disable it in the system menu?

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3 Posts

December 8th, 2024 14:42

Would booting from the original drive allow mw to correct the BIOS issue with the new drive?

9 Legend

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14.8K Posts

December 8th, 2024 15:26

try replace cmos battery with a new one then clear cmos settings via motherboard jumper when F2 or F12 stops working due to corrupted cmos settings

XPS 8930 Service Manual | Dell US

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