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May 16th, 2025 20:14
XPS 8930, network adapters require further installation
After a Windows update the Killer Gigabyte Ethernet and Qualcomm adapters quit working and the event log says further installation required. But I can't access the Internet to find drivers. I'm pretty much dead in the water. Please Help! I can't figure out how to replace a card (which card)?
No Events found!
SuzInChandler
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May 17th, 2025 16:17
anne_droid,
Thank you so much for your reply. I was in such a panic yesterday, I overlooked posting enough detail. I am running Windows 11 Pro. The controller is Killer E2400 and the adapter QCA9377. The controller is on the system board so it can't (practically) be upgraded.
Fortunately, I found a solution. I disabled the device. Once disabled I could connect Wireless with normal functionality.
I believe the moral of the story is I better start saving for a new desktop.
Once again, thank you! Knowing there is help in community forums, like this, makes bad days better.
SuzInChandler
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May 16th, 2025 20:15
Sorry.. should have mentioned XPS 8930
anne_droid
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650 Posts
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May 17th, 2025 09:05
Hi
Can you download them on another device and use USB to transfer them?
https://www.dell.com/support/product-details/en-uk/product/xps-8930-desktop/drivers
Windows 10 may provide basic functionality for the Killer E2500/2600 with a generic driver.
Qualcomm QCA61x4A/QCA9377 Wi-Fi and Bluetooth:
Windows 10 typically detects these adapters and will install a generic driver to enable basic wireless and Bluetooth functionality.
anne_droid
3 Apprentice
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650 Posts
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May 18th, 2025 10:43
@SuzInChandler
Prego.
Like I said driver support built into Windows.