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7 Posts

41

January 21st, 2025 14:01

XPS 8930, boot freeze

XPS8930 desktop - At startup I see the DELL logo, then the spinning circle, and after a few seconds it freezes. It does this every time. I can restart into safe mode and it runs fine. I've run all the tests that were given and all comes back ok. Any ideas welcome.

9 Legend

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14.8K Posts

January 21st, 2025 16:40

Re: spinning circle, and after a few seconds it freezes

it has failed to boot into Windows

try a clean Windows install

(you may need to back up data first)

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7 Posts

January 21st, 2025 17:41

@redxps630​ I tried that. As it repairs windows it needs to restart several times but fails on the first reboot as I mentioned.

9 Legend

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14.8K Posts

January 21st, 2025 19:01

a repair is not the same as clean install.  if you have no data to back up, prepare a Windows installation media USB on MS website.  boot from USB. enter custom mode, delete all partitions on ssd or hdd, proceed

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7 Posts

January 21st, 2025 19:20

@redxps630​ Thanks anyway. I was trying to avoid simply reinstalling windows and wiping everything. What bugs me is that it boots into safe mode fine.

9 Legend

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14.8K Posts

January 21st, 2025 19:24

Windows 10 repair is notoriously ineffective and very often goes into failure to repair mode, unfortunately.   

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