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6 Posts
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March 14th, 2025 21:39
XPS 8700, will not boot
I recently removed cpu and gpu for cleaning and now I only get four beeps and a blank screen after reinstalling. The cpu is the I7 and it has a Geforce gpu. I have tried replacing the battery, clearing the cmos and using the display port connection for the monitor. Can someone identify the beep code or give me a direction, please?
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ejn63
10 Elder
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29.6K Posts
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March 14th, 2025 22:19
Make sure the memory modules are firmly seated - four beeps is almost always a memory failure error.
With the system unplugged, remove and reinstall each module.
AD924
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March 15th, 2025 02:20
Thanks for the quick response, it is greatly appreciated. I am currently more than halfway through testing each module in each slot but so far nothing is changing. The machine did recognize no memory with two beeps but right back to four when testing each stick. I would be eternally grateful for any additional direction you could offer. Thanks in advance.@ejn63
AD924
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March 15th, 2025 20:34
I have finished removing and reinstalling all memory in all slots and still four beeps. If not the memory then where does this go from here. What am I missing? I really wanted this pc to last long enough to get a new one, but with all the component shortages and scalper prices on gpu’s I don’t want to be forced into a bad decision because of a sense of urgency. Is there any hope for this unit or do I need to try a motherboard replacement or bite the bullet?
ispalten
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2.4K Posts
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March 17th, 2025 14:14
Oh, I now see this second post and I replied to the other one.
Remove the CPU... and now I have to ask, what did you do? Remove the Heat Sink as well? Should have used new gel after doing that. Also, those CPU pins can bend break. Could you have bent one? Is it securely inserted?
AD924
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March 17th, 2025 17:12
<Do not start a new thread. Reply to your original thread. DELL-Admin>
I have reseated all mem sticks, tried each stick individually in each slot, but result is still the same; four beeps. Is there any place to go from here or is it time to call it?
(edited)
Techgee
2 Intern
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623 Posts
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March 18th, 2025 14:08
@AD924 , If a memory error occurs regardless of combos of previously working memory sticks, it's likely not a problem with the RAM itself. Since the CPU was reseated, it's likely a CPU contact issue (with one or more CPU to memory lane contacts).
Someone with exactly the same issue on your machine here: Like yourself, they removed and replaced the CPU prior to having the problem. Resolution: "Unfortunately a very small hardly visible amount of thermal compound must have been on my finger and made its way to the pin side of the processor, cleaning it up with rubbing alcohol resolved the 4 beep issue."