Unsolved
1 Rookie
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1 Message
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February 4th, 2025 01:10
XPS 8500, screen not appearing, orange motherboard light is on
I have an XPS 8500 that one day just froze. I turned it off and back on and the screen no longer appears on any monitor or TV. There is an orange light that is on, but on my motherboard. I used HDMI and VGA (the only compatible ports for my GPU) and both do not work.
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redxps630
9 Legend
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14.8K Posts
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February 4th, 2025 03:05
try replace cmos battery w a new one then clear cmos settings by motherboard RSTRTC jumper
steady orange LED on motherboard is normal
bradthetechnut
7 Technologist
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9.1K Posts
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February 4th, 2025 03:27
First, do redxps630's suggestion.
Second, I suspect the GPU card. Do you have a different one that you can try?