Unsolved

1 Rookie

 • 

1 Message

31

February 4th, 2025 01:10

XPS 8500, screen not appearing, orange motherboard light is on

I have an XPS 8500 that one day just froze. I turned it off and back on and the screen no longer appears on any monitor or TV. There is an orange light that is on, but on my motherboard. I used HDMI and VGA (the only compatible ports for my GPU) and both do not work.

9 Legend

 • 

14.8K Posts

February 4th, 2025 03:05

try replace cmos battery w a new one then clear cmos settings by motherboard RSTRTC jumper

steady orange LED on motherboard is normal

7 Technologist

 • 

9.1K Posts

February 4th, 2025 03:27

First, do redxps630's suggestion.

Second, I suspect the GPU card.  Do you have a different one that you can try?

No Events found!

Top