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January 7th, 2024 15:20
Studio XPS 9100 Not Powering on after power failure
I bought this Dell Studio XPS 9100 before going to Afghanistan in 2011 and had it setup with video chat for the family and me to stay in touch while I was gone and the night before I left we had a power outage. The PC was not on at the time but the next day I was going to show the wife how to connect with me on video chat but it would not power up. Didn't have time to look and try to see what was wrong at the time so I told her to put it in the closet until I got back and would just send her a laptop from base before shipping out. Well I forgot all about the desktop until we started to move after I got out of the Marines. Now been working on this pc for a long time and finally had a friend come over and he said it was so old now that the CMOS battery needed to be replaced so we went and got one. A CR2032 with a expiration date of 2028 and put it in. The XPS booted right up. Next day the power flicker and the thing won't power up again. Called my friend over and he pulled the cmos battery out and put it right back in and the computer powered up and booted. Now every time the power goes out I have to pull that battery out and put it back in to get the computer to power and boot up. Never seen this happen before and it is long since being able to get support on this XPS 9100. Can anyone tell me what I should look for to correct this cmos thing, I mean yeah it is now old and I know it should have been sent back when it first went out but just can't tell the Military to wait I got PC problems. Help please.



redxps630
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January 7th, 2024 15:39
Try clear cmos settings via motherboard jumper.
tonybertram
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January 7th, 2024 19:30
@redxps630 Done that each time I pull the cmos battery before popping it back in
smokeygraypoupon
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January 7th, 2024 19:31
A power supply unit from 2011 may be a "little long in the tooth". Might be worth your while to test it after clearing CMOS settings as recommended by redxps630.
Best of luck.
redxps630
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January 7th, 2024 21:16
It gives an impression that in your area power possibly goes out more often than normally expected. When this happens, was the pc in a shut down and powered off state, or actively on? If the latter, it is unhealthy to the pc, and you should consider investing in a battery UPS.
if the former,
Try simulate a power down situation by shutting down the pc completely then unplugging power cord, or turning off power on a power strip. Press the power button to drain all flea power. Then plug in power cord again and press the power button. If the pc is able to power up normally, then it is behaving well during a normal power on/off event. Then the unexpected power down event might have a surge, try a surge protector.
(edited)
tonybertram
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January 7th, 2024 23:12
@smokeygraypoupon Brand New PSU 850W and pulled the video card out and still will not power up till the battery is reset. I am stumped.
tonybertram
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January 7th, 2024 23:17
@redxps630 Went through the testing from the OSU testing on Dell's site . Usually not that many power interruption or outages unless it is storming but the PC was never in an on state when the power went out. I even tried to simulate a sudden power outage after I had reset the battery and got the pc to power on and boot up by plugging the plug and then going through the steps to drain the residual power but still, until the cmos battery is popped out and back in this thing just won't power on.
tonybertram
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January 7th, 2024 23:21
Hate to buy a new board, hard to find new and just don't trust buying a used one. But may have to unless a Dell Tech can figure this out. I even pulled the board to check the soldier on the back of the battery socket to the board and looks good but then I an no expert on soldiering
redxps630
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January 7th, 2024 23:51
It is not worth buying a new replacement board for this x58 chipset intel 1st gen pc. People who still buy/sell x58 board are enthusiasts not common users.
if the power outage is infrequent then I would just turn off power strip completely after you are done using it every day and shut it down, so it is completely off power. If the next day you can reliably power it on despite interval power outage episodes then it is a solution.
if problem persist, replace it with an updated intel gen Dell or third party standard mATX board, if you like the case and want to continue using it. I put an ASUS i7-3770 board in XPS 9100 works fine. The only downside is losing the proprietary Dell front led board light.
Chino de Oro
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January 8th, 2024 04:47
Just want to add a suggestion here. It's not feasible to replace the motherboard. Instead, set Power Options to Power Saver mode (in Control Panel) and leave the PC always powered on. It will go into sleep mode while not in use and will providing an instant power on as needed. An occasionally shutdown may still be required but that should reduce the number of times for battery reset significantly.
tonybertram
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January 17th, 2024 11:46
@Chino de Oro That will do nothing for a power outage as the problem only happens when the power is disconnected either by a power outage or unplugging the pc to move it. When power is restored it will not power on at all until the cmos battery is popped out and put back in then it will power on.
Chino de Oro
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January 17th, 2024 12:14
That still beats the frequent of times you must reseat the battery each time you want to use the computer. Unless you can think of a better NO COST solution.