Studio XPS 8100, BIOS service tag red box

Question

Need tool to delete red box in Studio XPS 8100 BIOS service tag field.

Currently there is a solid red rectangle filling the service tag field. I prefer to have it blank instead of solid red box.

Not sure how it got there in the first place?

redxps630 · Accepted Answer

tried the Dell live image 3.0.iso, burnt it on a DVD, press F12 to boot from dvd, choose DOS based Service tag utility option. DOS>CLS. DOS>C:

DOS>cd util

DOS>asset /s new service tag

I got an error: this machine does not support an asset/service tag.

solution:

actually I spent all this time not knowing it would be that simple. just navigate to the red box of service tag in bios, and enter, it lets me type in a new service tag, enter again, it got saved, and it is no longer editable.

redxps630 · Answer

If you had the same issue and were successful in removing it please reply. I am not sure if the following tool would work

https://www.dell.com/support/kbdoc/en-us/000129633/dell-command-suite-using-dell-utilities-to-set-the-asset-tag-information-on-your-dell-pc

Chino de Oro · Answer

Hello Red, that is the wrong tool. Asset tag vs. service tag. This thread has the correct info on proper tool.

redxps630 · Answer

Thanks, chino. I am surprised Dell has kept this old link active. Dell does a good job in documentation archive and retrieval, to say the least, compared to HP or Lenovo.

I will give it a try to see it works magic.

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=w0r66

Edit: a youtube user posted this other way

Dell Support Live Image Version 3.0 | Driver Details | Dell US

XPS Desktops

Studio XPS 8100, BIOS service tag red box

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