Unsolved
1 Rookie
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1 Message
0
42
October 29th, 2024 17:10
No video, no control!
System no longer exports displayport data regardless of key sequence - F2, ctrl-ESC and so on. I hear the power being applied but system appears to be unreachable. Any insight will be greatly appreciated. Thanks in advance.
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DELL-Chris M
Community Manager
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56.9K Posts
0
October 29th, 2024 20:17
Dell needs to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Dell PC Service Tag with them.
Before our users can assist, they need more data from you =
* What specific monitor model?
* What specific PC model?
* What operating system is installed?
ispalten
4 Operator
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2.4K Posts
0
November 4th, 2024 00:48
Is your monitor powered up? Does its ON-SCREEN MENU work? Is the proper INPUT port selected?
If you have an DISCRETE video card, move the monitor to the PC back internal monitor port.
Of course, as asked above, h/w spec's would help us here help you.