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December 11th, 2023 10:32
My PC keeps restarting automatically after 2 minutes - Need Help!
I'm currently having a frustrating issue with my Dell computer running Windows 11 and an Intel Xeon processor. Whenever I turn on my PC, I'm greeted with the message "Your PC Ran into a Problem and Needs to Restart." After restarting, it works fine for about 2 minutes before automatically restarting again, without any error messages.
This is obviously incredibly disruptive and prevents me from using my computer effectively. I'm concerned that it might be a hardware issue or a problem with the latest Windows update(SS attached below).
Does anyone else have experience with this issue? Any advice, suggestions on how to troubleshoot and fix it would be greatly appreciated!
update info: December 4, 2023—KB5032288 (OS Builds 22621.2792 and 22631.2792) Preview - Microsoft Support




ispalten
4 Operator
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2.4K Posts
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December 11th, 2023 13:23
What model Dell is this? You might be in the wrong forum?
You might not have enough time, but have you checked the Event Viewer for errors?
Have you disconnected all external devices except for mouse and keyboard?
Have you used F12 on booting to run the Diagnostics on that screen?
ispalten
4 Operator
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2.4K Posts
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December 12th, 2023 01:03
@Chirantan115
Both of you might be in the wrong Forum, this is the XPS DESKTOP one.
Suggest using the one for Laptops and the Original poster, @mia.jone5, in the h/w forum that has the Xeon processor Dell model.
RoHe
10 Elder
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45.2K Posts
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December 12th, 2023 02:15
@mia.jone5 - If your PC is a laptop, have you tried booting it with the power adapter connected?