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August 25th, 2025 14:44
Urgent: Renewal of Support Contract - SAN Unity 480
Hello Support Team,
I am writing to request urgent assistance with the renewal of our support contract for our Dell EMC Unity 480 SAN.
Our support contract for this device expired on August 23, 2025. We have opened a case for this matter, but we have not yet received a response.
For your reference, the details of our equipment are as follows:
Product: SAN Unity 480
Serial Number: APX00223012975 and APX00223012976
The continued support for this device is critical for our operations. We would greatly appreciate it if you could assist us with the renewal process as a matter of urgency.
Thanks
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