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13130
May 14th, 2015 08:00
P20 and USB Printers
P20 and USB Printers
A user installed a USB printer (Ricoh Aficio SP C231N) and they cannot get into their view desktop. I am on the desktop via the console so I know the desktop is up. I recomposed it and she was fine. They just reinstalled the printer and she is no longer able to connect again.
Why would a print driver kill the ability to connect?
While typing this I reinstalled the View Agent and we are able to get back in.
Are there any known issues with the P20 and USB printers?
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jjaanbutt
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May 14th, 2015 08:00
Why do the manufacturers of the printers and all-in-one's made for home use (think HP, Lexmark, EPSON & others) refuse to include USB printer cables in the package?
I wouldn't even mind paying a slightly higher price to have that cable included when I buy a new printer for my home office. I've always wondered why it has to be a separate purchase.