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May 29th, 2015 07:00
Resolved: Xenith logs on then logs off immediately (use clearlicense=yes)
Resolved: Xenith logs on then logs off immediately (use clearlicense=yes)
We recently purchased Xenith units. When logging onto a virtual desktop through our Citrix web broker (Citrix XenDesktop4), the unit logs on successfully, shows a white screen for 1.5 seconds (including the remote mouse icon), then immediately logs out of the session. It doesn't matter if it's W7 or XP virtual desktop.
No event log errors on the Xenith or in Citrix show why it is doing this. Logging on to our VDI environment works fine on fat clients or through Windows embedded thin clients. Only the Xenith shows this log on/white screen/log off problem.
We are hoping to adopt Wyse Xenith zero clients as our defacto thin clients, but we are stumped by this error. Does anyone have any suggestions?
Jeff O.