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7489
May 19th, 2015 02:00
Signature Pad in RDP session different for Admin/ User account
Signature Pad in RDP session different for Admin/ User account
We have the windows 7 embedded thin client C90LE7. We are using a epad signature pad. We install the software on both the thin client and the server. Everything works fine for the Admin user. The default or any new users the signature pad works in the terminal session the first log in. After the first log in it stops working and will not work until the user is deleted and recreated. Then it works once and stops working once a log off or reboot occurs. Can anyone give me a little help. Support has been unable to assist at this point.
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htuell
4 Posts
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May 19th, 2015 02:00
Although this link isn't for the windows 7 embedded it works.
http://www.epadsupport.com/downloads...111/readme.htm
Look to page 5 on the document and there are two registry entries that must be present for each user or the signature pad will not work.
HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\AddIns\
HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\AddIns\
After installing the software as admin look for these registry settings and then duplicate them for each additional user.