Unsolved
2 Posts
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1236
February 8th, 2022 08:00
Primary screen freezing
Hello
We have Wyse 5070 Thin Clients running Windows 10 IoT and connecting to Citrix. These are connected to two displays. Randomly the primary screen will freeze (secondary screen will be fine), so it will continue to display what was there and will only wake up when switch the screen off and back on, or use "SHIFT +F2" to change it to windowed mode and back again.
We've upgraded the Citrix Workspace app and made sure that the display drivers are up to date.
Anything we're missing?
Thanks
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nick.dunkley
2 Posts
0
February 9th, 2022 08:00
Just to add to this, the mouse cursor still moves across the primary screen, but the apps seem frozen.
Anonymous
10 Elder
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274.2K Posts
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January 9th, 2023 16:00
Hi Nick,
Did you ever get this resolved, we are also experiencing this issue on our 5070 units.
gl49er16
1 Rookie
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5 Posts
0
January 10th, 2023 10:00
we hd the same issue 2 items what are your video driver setting set at? are the matched on the citrix server console ? also 1920 x 1080 is what i have ours setup at. even though we have Lenovo monitors that are 4k