Unsolved
This post is more than 5 years old
1 Message
0
1883
February 5th, 2019 00:00
Dell Wyse Device Manager 5.7.3
We are having problems with our WDM server version 5.7.3.
After a while of pushing images to devices the server doesn't react anymore.
When we reboot the server the imaging is picked up again....
Has anyone had this behavior als? How did you solve this problem?
Regards Jean
No Events found!
DELL-Scott H
Moderator
•
879 Posts
0
February 6th, 2019 05:00
If you have WDM 5.7.3 you would also have support as that version was only released to customers under current contract. I would suggest you open a ticket. I would be looking at the IIS logs to see what is going on.
mafischl
1 Rookie
•
56 Posts
0
May 14th, 2019 12:00
I have also seen a few cases of this in my WDM 5.7.3 instance involving the HAgent Service crashing. The only workaround is to restart the server. I submitted cases but was told that it is not going to be fixed as the product is discontinued and have been quickly re-offered WMS.
You may need to consider jumping to WMS. Customers with active WDM support contracts are offered an equivalent number of seats for WMS Pro for the remaining length of their WDM contracts. After that, it is the normal subscription rate per seat per month. I am also holding onto WDM for as long as possible since WMS [in my opinion] is worse than WDM.