Unsolved

2 Posts

555

February 26th, 2021 06:00

Wyse 5470 - Thinos 9 & docking station

I have a 5470 running ThinOS 9.1 connected to a WD19 Docking station.  In my WMS policy I have wireless setup to be disabled when Ethernet is up.  When connected to the docking station I have Eth0 and Eth1.  Eth0 shows disconnected whily Eth1 has an IP address.  Wireless does not go to disabled while it's connected to the docking station.  When its not connected and I'm connected to the onboard ethernet port I only have Eth0 and wireless is disabled like I would expect.  I'm wondering if others have seen this issue or if its a scenario that wasn't thought of.

Moderator

 • 

901 Posts

February 26th, 2021 09:00

I have not seen this, but if you are able to reproduce that when using the onboard ethernet it works as expected (wifi gets disabled), but when connected to the WD19 Ethernet it does not, I would certainly get a support case opened to them repro and escalate to engineering if needed.

#IWork4Dell

2 Posts

February 26th, 2021 10:00

Thanks I'll do that.

1 Message

April 24th, 2021 22:00

Hello , did you find a solution yet ?

2 Posts

March 18th, 2022 11:00

We are experiencing this in 9.1.5, has anyone heard if 9.1.6 has the fix?

2 Posts

March 18th, 2022 13:00

I reached out to Dell Support and a wonderful representative was able to help me fix this issue.  Make sure you have at least WMS version 3.5.2 16 and Config UI Pkg v1.5.324. Then edit your 9.1 config responsible for your 5470, make sure Advanced is selected, scroll down to Network Configuration > Disable Wireless > Select "ENetUp" and save config.  I know that this works for ThinOS v9.1.5 & 9.1.6

No Events found!

Top