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1309
October 5th, 2022 07:00
Wyse 5070 local USB camera not working in RDP session.
Hello,
We bought some Wyse 5070 thin client with Thin OS 9.1.2101 to be used for RDP connection on remote workstations on LAN; all workstations are equipped with Windows 10 (21H2).
Although the RDP session runs fine and the audio connected to the thin client work properly (USB headset with speakers and microphone), the USB webcam connected to the thin client is not seen from remote pc so, for example, in a Webex or Meet session the webcam does not appears.
The webcam is a generic Full HD USB cam ant it works properly over the thin client (System Settings -> Peripherals -> Camera -> Preview = OK).
In Global Connection Settings -> USB device redirection -> Exclude video devices -> NOT checked
In Admin Policy Tool -> Advanced -> Session Settings -> Global Section Settings -> Enable USB Redirection -> CHECKED
In Admin Policy Tool -> Advanced -> Session Settings -> Global Section Settings -> USB Redirection Exclude Video Devices -> NOT checked
Thanks for the help.
ALex.
lolix2
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October 7th, 2022 05:00
Did you explicitly allow USB camera redirection at the OS level (GPO) ?
(i.e Disabled the "Do not allow video capture redirection" and "Do not allow supported PnP device redirection )?
Then I'd try with a "supported" camera first, such as Logitech C270. There was a tested/supported peripherals list for ThinOS 8. There is probably one for ThinOS 9.
I'd update to latest firmware/package/Bios
The Camera should appear as "Remote Desktop Camera Device"
That said some generic cameras, properly redirected are not working and go as far as crashing the Wyse... No Clue.
A.Bindi
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October 7th, 2022 06:00
Hello Iolix2, thank you for prompt reply !
The thin client itself recognizes the webcam without problems (and shows the preview too), moreover the remote PC see the local (client's) webcam when the RDP session is made through a normal PC with standard Windows Remote Desktop Connection.
This makes me think that the camera redirection GPO is set correctly.
Thanks for help.
ALex.